SMS/Text Messaging Terms and Conditions
By providing your mobile phone number and consenting to receive text messages from Advanced Property Management, Inc., you agree to receive property management and customer care communications by SMS. These messages may include document and information follow-ups, property inspection and access notifications, maintenance and service updates, pest control notices, meeting reminders, and other property-related communications.
Message Frequency: Message frequency varies depending on your property management needs and communications.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.
Help: For assistance, reply HELP to any SMS message or contact Advanced Property Management, Inc. using the contact information provided on our website.
Consent: Consent to receive SMS messages is not a condition of purchase.
Privacy: SMS consent and mobile phone information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. For additional information regarding how we handle personal information, please review our Privacy Policy.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
Changes to These Terms: Advanced Property Management, Inc. may update these SMS Terms and Conditions from time to time. Any updates will be posted on this page.
Verbal SMS Consent
Customers may opt in to receive SMS messages from Advanced Property Management, Inc. by providing verbal consent during a telephone conversation with an Advanced Property Management representative. The representative will inform the customer that they are consenting to receive property-management and customer-care text messages from Advanced Property Management, Inc., that message frequency varies, and that message and data rates may apply. Customers are also informed that they may reply STOP to opt out at any time or HELP for assistance. The customer must affirmatively agree to receive SMS messages before verbal consent is recorded.
Verbal SMS Consent Script
Advanced Property Management representatives use the following verbal consent request:
“Would you like to receive property-management and customer-care text messages from Advanced Property Management, Inc.? Messages may include document and information follow-ups, property inspection and access notifications, maintenance and service updates, pest control notices, meeting reminders, and other property-related communications. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance. Consent to receive text messages is not a condition of receiving property management services. Do you agree to receive these text messages from Advanced Property Management?”
The customer must verbally answer yes before SMS consent is recorded. If the customer declines, SMS consent is not recorded and the customer is not enrolled in the SMS messaging program.